About Us| Fisher healthcare East Anglia Ltd.

Safe and Secure Care You Can Trust

At FHCEA, we are committed to delivering safe, reliable, and high-quality care in full compliance with CQC regulations. The safety and well-being of our clients is our top priorities. We ensure that all staff undergo rigorous background checks, including enhanced DBS screening, and receive comprehensive training in safeguarding, infection control, and emergency procedures.

Our services are regularly reviewed and audited to meet CQC’s "Safe" standard, ensuring that risks are effectively managed, medications are administered accurately, and care plans are tailored to individual needs. With robust safety protocols and a dedicated team, we provide care that offers peace of mind to both clients and their families.

Delivering Effective, Outcome-Focused Care

At FHCEA, we are dedicated to providing effective, high-quality care in full compliance with CQC standards. Our services are designed to deliver positive outcomes by ensuring that care plans are personalised, regularly reviewed, and tailored to meet the unique needs of each individual. We empower our staff with ongoing training and development, equipping them with the skills and knowledge to provide evidence-based, effective care.

We also work collaboratively with healthcare professionals, families, and support networks to ensure seamless, coordinated services.By continuously monitoring and evaluating our practices, we strive to enhance the health, well-being, and quality of life of those we support.

Compassionate and Person-Centred Care

We are committed to delivering caring, compassionate, and respectful services in full alignment with CQC standards. We treat every individual with dignity, kindness, and empathy, ensuring that their voices are heard and their preferences respected.

Our dedicated team takes the time to build trusting relationships, offering not just professional care but also emotional support. We create a warm, nurturing environment where individuals feel valued, comfortable, and understood. By fostering a culture of respect and compassion, we empower those we support to live with independence, confidence, and dignity.

Responsive and Individualised Support

At FHCEA, we prioritize responsiveness in everything we do—because your needs matter. In line with Care Quality Commission (CQC) standards, our services are designed to adapt swiftly and compassionately to your unique circumstances, preferences, and feedback. Whether it’s flexible appointment scheduling, timely adjustments to care plans, or proactive communication, we ensure you’re heard, supported, and never left waiting.

Our team is trained to anticipate challenges, act on concerns promptly, and go beyond expectations to make care feel seamless and personal. Because exceptional healthcare isn’t just about treatment; it’s about responding to you with dignity, agility, and warmth.

Well-Led and Quality-Driven Care

At FHCEA, we pride ourselves on delivering well-led, high-quality care in line with CQC standards. Our leadership team fosters a culture of transparency, accountability, and continuous improvement, ensuring that our services consistently meet and exceed regulatory requirements. We prioritise clear communication, robust governance, and strong oversight, empowering our staff with the training, support, and resources they need to deliver exceptional care.

By actively seeking feedback from clients, families, and staff, we continuously refine our practices to enhance safety, effectiveness, and overall service quality. With a clear vision and a commitment to strong leadership, we strive to promote trust, reliability, and excellence in everything we do.

Transparent and Trust-Centred Care

Transparency is at the heart of how FHCEA operate. We are committed to open, honest communication with clients, families, and staff—ensuring everyone stays informed, involved, and confident in the care we provide. Our processes, decisions, and outcomes are clearly documented and accessible, promoting accountability and mutual trust. Whether it’s sharing care plans, responding to concerns, or reporting outcomes, we believe clarity builds stronger relationships and better care.

By embracing transparency in every aspect of our service, we align with CQC standards and empower individuals to make informed choices with confidence.

Fisher Healthcare East Anglia's

Core Tenet

Committed to Openness, Accountability & Excellence—Empowering Our Team to Deliver Compassionate, Integrity-Driven Care.

Safe

Effective

Caring

Responsive

Well-Led

Transparent